Privacy Policy

Effective Date: 01/04/2025

1. Information We Collect

a. Personal Information:

• Full name, email, phone number

• Job title & company (for corporate accounts)

• Payment details (processed via Stripe/PayPal)

• Government IDs (for certification verification)

b. Automated Data:

• IP address, device type, browser

• Course progress, quiz scores, time spent

• Cookies (essential, analytics, and marketing)

c. Third-Party Data:

• LinkedIn/Google profile (if social login used)

• Employer-provided data (for enterprise plans)

2. How We Use Your Data

Purpose	Legal Basis
Course delivery	Contractual obligation
Certification issuance	Legal requirement
Personalized recommendations	Legitimate interest
Marketing emails	Consent (opt-in)
Fraud prevention	Legal compliance

3. Data Sharing & Disclosure

We share with:

• Instructors: Only see progress in their courses

• Payment Processors: Never store full card details

• Analytics: Google Analytics (anonymized data)

• Authorities: Only if legally compelled

4. International Data Transfers

• Data stored in AWS EU servers (GDPR compliant)

• Standard Contractual Clauses for cross-border transfers

5. Your Rights

• Access: Request your data copy

• Rectification: Update inaccurate info

• Erasure: Delete account & data

• Portability: Export your course history

Contact: Data Protection Officer at privacy@acertiv.com

6. Security Measures

• AES-256 encryption for data at rest

• SOC 2 Type II certified infrastructure

• Annual penetration testing

7. Policy Updates

Notified via email 30 days before changes take effect.